Shipping Policy

WHERE DO WE DELIVER?

We provide electronic delivery to customers in United Kingdom.
All of our products are delivered digitally via email — no physical shipping required.

HOW MUCH DOES SHIPPING COST?

We offer free instant electronic delivery on all orders.
There are no additional fees or hidden costs for digital product delivery.

DELIVERY TERMS

Since all products are digital, orders are delivered electronically via email.
For certain cases requiring license verification, delivery may take a few extra hours to process.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Instant Delivery: Once your payment is successfully processed, you’ll receive an email containing your product/license key and activation instructions.

Processing Time: Most orders are delivered instantly, though in some cases, manual verification may take up to 12 hours.

Verification: If your order is flagged for security review, we may contact you to confirm details before completing the delivery.

📧 Note: Please check your spam/junk folder if you don’t see your email shortly after purchase.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

No. Each order can only be delivered to one email address. If you would like to send products to multiple recipients, please place separate orders.

HOW DO I CHECK THE STATUS OF MY ORDER?

You will receive an email notification once your order is processed and delivered.
If you haven’t received your email within 12 hours of purchase, please contact us at support@qbconnects.com
 with your name and order number, and we’ll assist you right away.

REFUNDS, RETURNS, AND EXCHANGES

Because our products are digital, all sales are final once the product/license key has been delivered.
If you experience an issue with your order (such as a damaged file or invalid key), please contact us immediately — we’ll work to resolve the problem promptly.

For more details, please review our Refund Policy.

CONTACT INFORMATION

QBConnects
📞 Phone: +44 7633 978025
📧 Email: support@qbconnects.com
📍 Address: Blythe Rd, Coleshill, Birmingham B46 1AF, United Kingdom
🕒 Business Hours: Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 8:00 AM – 12:00 PM